La Casilla Urban & San Mamés by Next Stop Bilbao

- On-site check-in from 17h to 21h - Sending link for hotel registration required by law. Supplements: - Late check-in: arrivals after 21:00, supplement of €36.30 regardless of whether the arrival is face-to-face or autonomous. - Early check-in: arrivals before 17:00, supplement of €24.20 (subject to availability and upon request). - Late check-out: departures after 11:00, supplement of €24.20 (subject to availability and upon request). **Personal check-in: staff waits up to 30 minutes; after, additional charges will apply if further assistance is required. Lockers: - Available for early arrival or storage of belongings. A discount voucher is offered after booking. Responsibility for belongings: - Guests are responsible for their personal belongings. The property is not responsible for loss. Loss of keys: - Charge of €100 for each set of keys lost. Check-out time: - Delays without prior notice have a supplement of €50 for each hour, charged through the booking platform. No Smoking: - Smoking is prohibited in the apartment. A €100 penalty will apply for noncompliance. IMPORTANT: Follow the instructions and videos to avoid problems when accessing the apartment. Note: We are not responsible if access is impared due to failure to follow the steps indicaded iin the advertisement.This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.